Privacy Policy
Effective Date: 15/03/2026
EatElite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, purchase our products, or engage with our services. By using our website or services, you agree to be bound by the practices outlined in this policy.
1. Information We Collect:
We collect different types of information to provide and improve our services, fulfill your orders, and personalize your experience.
A. Personal Information
Personal information refers to data that can identify you as an individual. This includes:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (credit card details, etc.)
• Account login details (username, password)
B. Non-Personal Information
Non-personal information refers to data that does not directly identify you, such as:
• Browser type
• IP address
• Device information (e.g., device model, operating system)
• Website usage data (e.g., pages visited, time spent on the site)
• Demographic data (e.g., age, gender, preferences)
C. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our website, personalize your experience, and improve our services.
• Cookies: Small text files stored on your device to recognize you on future visits.
• Web Beacons: Small graphics embedded in emails or web pages to track user engagement.
You can manage your cookie preferences through your browser settings.
2. How We Use Your Information:
We use the information we collect to provide, operate, and improve our services. This includes:
A. Processing Orders
• To fulfill and deliver your orders.
• To process payments and provide receipts.
• To manage subscriptions and auto-delivery services.
B. Customer Support
• To respond to your inquiries, requests, or complaints.
• To provide technical support and customer service.
C. Personalization
• To customize your user experience, including product recommendations and personalized content.
• To remember your preferences and settings.
D. Marketing & Communication
• To send you promotional emails, newsletters, or special offers. You can opt out of marketing communications at any time by following the unsubscribe instructions provided in these emails.
• To notify you about product updates, new features, and important service announcements.
E. Improvement & Analytics
• To analyze website usage and user behaviour to improve our products, services, and marketing strategies.
• To conduct market research, identify trends, and enhance the user experience.
F. Legal Compliance
• To comply with applicable laws, regulations, and legal obligations.
• To enforce our Terms and Conditions and other agreements.
3. How We Share Your Information:
We may share your personal information with trusted third parties, but only under specific circumstances:
A. Service Providers
We engage third-party companies to perform certain functions on our behalf, such as:
• Payment processing (e.g., Stripe, PayPal)
• Shipping and delivery services
• Customer relationship management tools
• Marketing and advertising partners
These service providers have access to your information only to the extent necessary to perform their tasks and are obligated to maintain the confidentiality of your data.
B. Legal Requirements
We may disclose your personal information if required to:
• Comply with legal obligations, court orders, or government requests.
• Protect our rights, property, and safety or those of our users or the public.
C. Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes and your options in relation to your personal data.
4. Data Security:
We take the security of your personal information seriously and implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure.
• Encryption: Sensitive information such as payment details is encrypted using SSL (Secure Socket Layer) technology during transmission.
• Access Control: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
• Data Storage: Your information is stored securely on our servers and those of our service providers, which comply with industry-standard security measures.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices:
You have certain rights concerning your personal information:
A. Access and Correction
You can access and update your personal information by logging into your account on our website or contacting our customer service.
B. Deletion
You can request the deletion of your personal data unless we are required to retain it for legal or contractual purposes.
C. Opt-Out of Marketing
You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any marketing communication. Alternatively, you can contact us to opt out of future marketing messages.
D. Cookies
You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
7. Third-Party Links:
Our website may contain links to third-party websites or services that are not operated or controlled by EatElite. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.
8. Children's Privacy:
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete it promptly. Parents or guardians can contact us to request the removal of any information collected from their children.
9. International Data Transfers:
If you are accessing our website from outside India, your personal information may be transferred to, and processed in, a country that may have data protection laws different from those of your country. By using our services, you consent to the transfer of your information to our servers and third-party service providers located in India or other countries.
10. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.
11. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
EatElite Privacy Team
Email: care@eatelite.co.in
Contact us: +91 8209413165